Privacy Policy

Last updated: 9/2/2025

TIKKUN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

  • Email Address: When you subscribe to our newsletter or join our VIP waitlist
  • Name: Optional when joining our VIP waitlist
  • Message Content: When you contact us through our contact form

Automatically Collected Information

  • IP Address: For security and analytics purposes
  • Browser Information: To ensure compatibility
  • Usage Data: How you interact with our website
  • Cookies: To improve your experience (see Cookie Policy below)

2. How We Use Your Information

  • Newsletter Subscriptions: To send you updates about our products, digital wellness tips, and exclusive offers
  • VIP Waitlist: To notify you about early access opportunities and product launches
  • Contact Inquiries: To respond to your questions and provide customer support
  • Website Improvement: To analyze usage patterns and improve our website
  • Security: To protect against fraud and unauthorized access

3. Data Storage and Security

Storage

Your data is stored securely in MongoDB databases with encryption at rest. We use industry-standard security measures to protect your information.

Security Measures

  • Encrypted data transmission (HTTPS)
  • Secure admin access with password protection
  • Regular security updates and monitoring
  • Limited access to personal data

4. Email Marketing and CAN-SPAM Compliance

We comply with the CAN-SPAM Act and other applicable email marketing laws:

  • Clear Opt-in: You must actively subscribe to receive emails
  • Unsubscribe Option: Every email includes an unsubscribe link
  • Sender Identification: All emails clearly identify TIKKUN as the sender
  • Accurate Subject Lines: Email subject lines accurately reflect content
  • Physical Address: Our business address is included in emails

5. Your Rights and Choices

Access and Control

  • View Your Data: Request a copy of your personal information
  • Update Information: Correct or update your data
  • Delete Data: Request deletion of your personal information
  • Unsubscribe: Opt out of email communications at any time

Contact Us

To exercise your rights or ask questions about this Privacy Policy, contact us at: help@tikkunapp.com

6. Cookie Policy

We use cookies and similar technologies to improve your experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how you use our website
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Third-Party Services

We use the following third-party services:

  • MongoDB: Secure data storage
  • MailerSend: Email delivery service
  • Vercel: Website hosting and analytics

These services have their own privacy policies and security measures. We only share data necessary for service provision.

8. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

  • Newsletter Subscribers: Until you unsubscribe or request deletion
  • VIP Waitlist Members: Until you request deletion or 2 years of inactivity
  • Contact Inquiries: 3 years for customer service purposes
  • Analytics Data: 2 years for website improvement

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Information

Email: help@tikkunapp.com

Address: 908 1/2 W 25th St, Austin, Texas 78705

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM CST